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We have an affiliate relationship with and receive compensation from companies whose products we review on this site. We are independently owned and the opinions expressed here are our own.
We have an affiliate relationship with and receive compensation from companies whose products we review on this site. We are independently owned and the opinions expressed here are our own.

Serta Mattress Review

Jake Comfort  |  Updated: January 2024

Jake Comfort  |  Updated: January 2024

We have an affiliate relationship with and receive compensation from companies whose products we review on this site. We are independently owned and the opinions expressed here are our own.

The mattress industry is changing at a rapid pace – there are now more mattress manufacturers on the market than ever before. If you’re someone who is in the market for a new mattress, there’s never been a better chance to get a great deal. Online mattress companies have made it their mission to provide their clients with the most affordable and practical mattresses possible. You won’t have to worry about spending thousands of dollars on a mattress you can’t afford.

While many new companies have entered the industry, there are plenty of heavy-weights that still produce tons of mattresses for Americans. Serta is the largest mattress company in the United States – they have a reputation for being the original American mattress. While they don’t offer some of the same benefits as newer mattress makers, they have over 80 years of experience bringing comfort and support to people’s bedrooms.

Serta makes a ton of different mattresses, but in this article, we’re going to took at two of the brand’s most popular items – the Serta Premium Mattress in a Box and the Serta Perfect Sleeper Mattress in a Box. These also happen to be some of the company’s most affordable mattresses.

If you’re in the market for a new mattress, it’s important to do as much research as possible on what the mattress and manufacturer can offer you. If you’re thinking of purchasing a Serta Premium or Perfect Sleeper mattress, that you continue reading our review to find out more information. We’ll first cover the physical construction of the mattress, including the various layers and the features they have. Next, we’ll provide information regarding other factors, such as the warranty offered by Serta, the trial period, return policy, and more.

Serta Mattress Review
© Serta
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Serta takes pride in its quality construction and manufactures all its mattresses in the United States. With a Serta mattress, you won’t have to worry about pungent odors or materials that start to degrade after a year. In fact, Serta mattresses are CertiPus-US certified, meaning they pass rigorous safety and quality testing. Below, you’ll find more information about the layers and components of the Serta Perfect Sleeper and the Premium Mattress.

Serta Premium Mattress



At the top of the Serta Perfect Sleeper, you’ll find a soft and breathable cover that will allow heat to dissipate without compromising comfort. Below the cover is a thin layer of gel memory foam that helps regulate your body temperature and provides balance body support.


The core of the Perfect Sleeper mattress is the Serta Foam Core – proprietary memory foam that promotes healthy body alignment and uninterrupted sleep. This foam is light and doesn’t trap heat inside the mattress – the twin mattress, for example, only weighs 25 pounds. Even though this mattress is classified as firm, the mattress’s core memory foam contours to the shape of your body and offers premium pressure relief.


This mattress doesn’t have a well-defined foundation layer as some other mattresses do. Aside from the Serta Foam Core, there’s no additional base layer that adds support to the mattress. When you look at all layers, the mattress only stands 9 inches tall, so it’s relatively short.

Serta Perfect Sleeper



Serta’s Perfect Sleeper mattress is available in various firmness levels – extra firm, medium, and plus, so the top layer of the mattress will vary accordingly. It also comes in multiple sizes, ranging from twin to California king. The mattress boasts a CoolFeel™ cover that is both breathable and soft-to-the-touch. Its cover features technology that kills bacteria and keeps the mattress hygienic.


Like the Serta Premium Mattress, the Serta Perfect Sleeper features a middle layer composed of memory foam. This memory foam is free from toxins and provides support to the key areas of your body. It will contour to the shape of both your body and your partner’s, limiting the number of sleep disturbances you face during the night. After receiving the mattress, you’ll need to allow it to rise to its original shape for 48 hours before using it.


This is not a dual-sided mattress – meaning you cannot sleep on both sides. The bottom layer of the mattress does not have a layer of gel memory foam nor a breathable cover. In fact, there are no additional features in the “foundation” or bottom of the mattress. To get the most out of this mattress, it’s important that you place it on a suitable foundation.

© Serta

Firmness, Feel, and Support

Here is the most important part of the review. If you want to know how much you will enjoy sleeping on a mattress, the feel and support of the mattress are the most important components. On average, the Mattresses in a Box by Serta lean towards the firm side of the spectrum. However, you do have the option to choose medium and plush models. When it comes to feel, Serta strives for a “soft-to-the-touch” top layer that promotes comfortability without trapping heat. No matter which Serta mattress you purchase, you can be assured that you’ll have the support you need – whether it be with help of gel memory foam or innerspring coils. Serta’s mattresses have various features that help you get healthy sleep and relieve pressure in the sensitive areas of your body.

Changes Over the Years

As the largest mattress brand in the country, Serta has undergone a lot of changes over the years. The company originally produced spring mattresses for their customers but have had to change with the times. They now produce a wide variety of mattresses that include coil mattresses, hybrid mattresses, foam mattresses, and more. There’s no doubt that they continue to change their offerings as the market progresses. You can find out more about their various mattress types on their website – keep an eye out for updates because the company is always mixing up its products!


Compared to competing mattress brands, Serta’s Mattresses in a Box are relatively affordable. Since you can’t purchase these mattresses directly from Serta’s website, the price will vary depending on the retailer. Many of these retailers offer frequent discounts and promotions, so keep in mind that the price will fluctuate throughout the year. If you can’t afford the pay the full purchase price, you can finance a mattress with affirm and pay for it over the course of 3, 6, or 12 months. Rates vary from 10 to 20% APR. Here’s a look at the prices for a 10-inch Perfect Sleeper Mattress in a Box and a Premium 9-Inch Mattress in a Box:

Size10-Inch Perfect Sleeper Mattress in a Box Serta Premium 9-Inch Mattress in a Box
Twin XL$509.99N/A
California King$719.99N/A
© Serta

Other Information

If you haven’t been in the market for a new mattress for a while, you’ll be pleased to know that there are plenty of additional benefits that now come with your purchase. Mattress companies have had to step up their game to ensure they can compete with their customers. The amount of new entrants to the market also means that large companies have to compete with hundreds of new producers. This means that buyers can take advantage of a range of features if they know what they’re looking for.

Many of these features are crucial if you want to have a good shopping experience. It can be hard to purchase a mattress if you don’t fully understand what is included. In this section, we’re going to take a deeper look at some of the benefits of purchasing a Serta Mattress, you can then compare these mattress benefits with other companies to get a deeper understanding of what you’re receiving when you make your purchase. If you’re someone who is looking for true value, make sure to take as much of this into consideration as possible. Below are the top benefits and features included with Serta Mattresses:


Since a mattress is such a big investment, it’s imperative that you buy one covered under a warranty. Every Serta mattress is backed by the company’s Warranty & Quality Assurance Program – one of the most rigorous in the industry. Since Serta prides itself on its high-quality materials and designs, the company offers a 10-year warranty with the Perfect Sleeper and Premium Mattress in a Box. The warranty is only applicable to the original owner and covers defects in the workmanship and materials. Any damage caused by the user of the mattress is not covered under the warranty.

Initiating the warranty process is a breeze. On Serta’s website, you can start a warranty claim. There is one caveat, however. If you purchase the mattress from a retailer other than Serta, you should contact the retailer where you purchased the mattress from. All Serta retail partners have the authority to provide warranty service. If for some reason you can’t get warranty service through the retailer, you must contact Serta’s customer service line. Overall, the warranty offered by Serta is comparable to other mattress brands. The biggest advantage of the warranty is how easy it is to start a claim.

Return Policy

Typically, mattresses purchased directly from Serta come with a 120-day return policy. As of the end of 2020, Mattresses in a Box are not available for purchase directly from Serta. You must buy them through authorized retailers such as Walmart, Kohl’s, and Sam’s Club. With that said, the return policy will vary greatly depending on the retailer. For example, if you buy the mattress from Sam’s Club, you can return the mattress within 30 days and either get your money back or get a replacement mattress. On the other hand, if you buy the mattress from Lowe’s, you have 90 days to return the mattress. Should you not have the opportunity to try one of the Mattresses in a Box in person, it’s strongly encouraged to buy from a retailer that allows you to return the mattress in case it’s not a good fit for you.

Trial Period

If you purchase a mattress directly from Serta, it will come with a 120-day trial period (which also doubles as the period in which you can return the mattress without additional costs). Serta recommends you try out the mattress for at least four weeks before returning the mattress, that way your body has enough time to adjust. Since you can’t buy a Mattress in a Box directly from Serta, the 120-day trial period does not apply. You will have to inquire with authorized retailers to find out what their trial period is. Some retailers may give you up to 90 days to try out the mattress and some retailers may not offer a trial period at all. In some cases, you will pay a premium on top of the mattress price (even without knowing) if the mattress does indeed come with a trial period. Like the return policy detailed above, a trial period is a major advantage if you don’t get the opportunity to try out the mattress before buying it.


Like the return policy and trial period, the shipping cost and time depend on where you buy the mattress from. Due to the size of this product, most retailers will ship the mattress via UPS ground. It could take anywhere from a couple of days to a couple of weeks to receive your mattress. And again, depending on the retailer, shipping could be free or cost anywhere from $100 to $200.


Another awesome benefit of using Serta is the fact that their mattresses are present in a range of showrooms around the country. As the most popular mattress firm in the nation, you’re sure to find their mattresses in almost any city across the country. This means that you can go and try out their mattresses before you purchase them. In most cases, you can even purchase these mattresses in-store if you prefer to. With many modern mattress companies doing away with brick-and-mortar retail stores, this is a breath of fresh air to those who like to try products before they buy them. Keep in mind, though, showrooms frequently rotate the products they have on display. If you want to buy an older mattress model, you may not find it in showrooms.

Other Products

Serta also has a range of other products to choose from. Not only do they have one of the most extensive mattress offerings on the planet, but they also make pillows and other sleeping accessories. If you want to purchase a different mattress than the one reviewed in this article, Serta has plenty of options for you to choose from.

Customer Service

If you need to get ahold of customer service, you can contact Serta directly or the retailer you purchased from (if you didn’t buy the mattress from Serta). You can reach Serta’s customer service by phone or fill out a customer care form and receive a response within two business days. For general inquiries, the customer service phone line is open from 9 am to 5 pm Eastern Time. If you need support regarding a purchase, the customer service team is available from Monday to Friday between 9 am to midnight and between 9 am to 8 pm Eastern Time on Saturday and Sunday. Alternatively, you can write to Serta’s physical address in Doraville, Georgia.

Made in the USA

Most manufacturers have moved out of the United States in search of cheaper labor. This is often good for consumers because it means goods are much cheaper. But this also creates losses of jobs and other economic impacts we probably don’t notice. Serta uses USA-based manufacturing teams to produce all their mattresses. By purchasing a mattress from Serta, you’re also showing that you care about local jobs – it’s a win-win situation!

Award Winning

The last benefit worth discussing is the fact that Serta is an award-winning brand. The company has been able to establish itself as one of the most reliable mattress companies in the country for a reason – they’re good at what they do. They received the award for best mattress in the country from Women’s Choice Awards  from 2014-2018. This is a significant achievement and proves that you can rely on Serta to produce a high-quality mattress for you and your family.

Should I Buy a Serta Mattress?

If you’re in the market for a cheap memory foam mattress that has the backing of a major mattress manufacturer, this Serta Mattress is one of the best options for you. Since it is made from the most popular mattress brand in the nation, you can rest assured that the company knows how to produce a solid product. It’s a bit on the thinner side, but this won’t be an issue if you’re of a normal weight – there is plenty of support in the mattress.

On top of this, there are great benefits and features included in the cost of the mattress. You have a solid warranty and quick shipping included. They also have a great customer service team if you need any help.

If you still think you’d prefer another mattress, we have everything you need on our website. There are tons of great mattress reviews that can help you make the right purchasing decision – check them out!

Alternatives to Serta

Serta mattresses can be appealing for some people. However, there’s a few mattresses you should consider if you’re looking at a Serta. All these mattresses will give you the same benefits as a Serta, but each one has something extra, a no-risk trial period, luxury materials, a better price, etc. Look and see what you could be missing out on before you make the decision to go with a Serta mattress.

See also  Novosbed Mattress Review

4.3 out of 5 stars (based on 6 reviews)
Very good33%